The Mac Admin's Blog

How to delete cache in Entourage? The steps mentioned here will work for all types of mail i.e. POP3 , IMAP and Exchange . To clear the cache, open Entourage (make sure you log off from any other instances of Exchange on your iPhone or Smart phone or Blackberry ). Before you follow the steps further you should make sure that you are connected to the network. Within Entourage, on the left, mouse over the name of your Exchange account and press the ‘Control+mouse click’ simultaneously to get the contextual menu. In case you have activated secondary button in mouse then just ‘right click’ on it. Select Folder Properties. Under the General tab, which opens by default, click on the Empty button to empty the cache.

How to stop auto complete address suggestion in Entourage? If you want you Entourage to stop giving you suggestions of old Email addresses while typing the name, then you can follow the steps mentioned below. This is really useful when someone who is in your address list and you have sent him/her mail earlier but now their Email address is changed. In this case Entourage will keep suggesting you the old address which is cached in the memory. You can clear the address cache by following this small step: Go to Preferences under Entourage menu.     Select Compose and under Recent Addresses , click on the button “ Clear List ”. Doing this will make Entourage forget all the addresses saved in cache.  If you want to disable this feature entirely and have Entourage only offer auto-complete for addresses in your address book, simply uncheck the option "Display a list of recently used addresses when address messages".