The Mac Admin's Blog

Entourage crashing due to corrupt database In this case we need to rebuild database of Entourage . SHORTCUT TO LAUNCH REBUILD DATABASE: Hold the Option key while launching Entourage. a. The other option to rebuild the database is to first close all the Microsoft applications. b. Launch Applications (Command+shift+A). c. Go to 'Microsoft Office 2004' then 'Office' and then open ' Database Utility '. d. Select Rebuild Database & click on Continue. e. If there is any MS office program running, it will give you a prompt to close it down. f. Once the rebuild process is complete, click on Done. g. Entourage will bring you back to the same window, this time click on Quit. Once this process is complete relaunch Entourage. For the very first time your Entourage might take long time depending on the size of your folders and database. Other reasons could be Fonts , Schedules , Duplicate daemons .

Entourage crashing due to corrupted Schedules Sometimes you try to open Entourage and it crashes at soon as it is launched. In this case though there could be various reasons one of them is "Schedule" that could create the problem. To fix this we need to stop schedules at the time of launching Entourage. Hold down "Shift" key and launch the application and this will stop schedules from launching, if by doing this the application is not crashing that means issue is with schedules and you need to find and delete the schedule that is creating Entourage to crash. Other discussed reasons are database , fonts and duplicate daemons .

Entourage Crashing due to Fonts There are two fonts that are known to be one of the most popular reasons of Entourage crashing. The first one is Helvetica Fractions which is majorly responsible to cause problems, the second is Times Phonetic. In order to fix this issue, don't just disable these fonts in Font Book, but physically remove them from your system and try to launch Entourage again. Other discussed reasons are database , schedules and duplicate daemons .

Entourage is crashes when trying to launch. One of the recently tested reasons is duplicate daemons . To launch an application there is a daemon in start up items. if there are multiple daemons for the same application then they could create conflict and stop Entourage from launching. The fix to this is to delete all the daemons from start up and launch Entourage , once launched, it will create its own daemon. There could be some other reasons like fonts , database and schedules .

Unable to open Entourage or To Launch Entourage without Schedules. Sometimes you try to open Entourage and it crashes at soon as it is launched. In this case though there could be various reasons one of them is "Schedule" that could create the problem. To fix this we need to stop schedules at the time of launching Entourage. Hold down "Shift" key and launch the application and this will stop schedules from launching, if by doing this the application is not crashing that means issue is with schedules and you need to find and delete the schedule that is creating Entourage to crash. Further troubleshooting Entourage by Microsoft.

Entourage Crashing and closing automatically Sometimes it might happen that as soon as you launch Entourages it closes down and not allows you to work. This might happen due to permissions and can be fixed by rebuilding the Entourage database. Here is the process to repair it, you need to rebuild the database: Rebuild Database process (with images) SHORTCUT TO LAUNCH REBUILD DATABASE: Hold the Option key while launching Entourage. a. The other option to rebuild the database is to first close all the Microsoft applications. b. Launch Applications (Command+shift+A). c. Go to 'Microsoft Office 2004' then 'Office' and then open ' Database Utility '. d. Select Rebuild Database & click on Continue. e. If there is any MS office program running, it will give you a prompt to close it down. f. Once the rebuild process is complete, click on Done. g. Entourage will bring you back to the same window, this time click on Quit. Once this process is complete relaunch Entour...