The Mac Admin's Blog

Acrobat crashes while trying to launch The other step that you can perform if Acrobat or any other Adobe application is crashing, is to work with the plist files. i. Go to your account and open Libraries. ii. Locate preferences and open this folder. iii. Find the preferences file and move it to the desktop. iv. If this does not helps, then move whole Adobe folder to the desktop and then try to launch Acrobat and this time it should work. These few steps are the most popular and easy ones to follow in order to stop Acrobat from crashing and quitting unexpectedly.

The very Basic Entourage troubleshooting. 1. The very first thing you need to make sure of, is you need to be updated. Not just OS X but also your MS Office suite. Most of the problems are solved by simply keeping the machine updated. Make sure you are using the latest versions for the OS and Microsoft Office. 2. Sometimes just a normal rebooting of your Mac is required. This often fixes many problems. 3. Running Repair Permissions is another standard tool used to repair problems, but it is more effective with the inbuilt OS X applications. 4. The very first recommended step is to delete cache files which is effective many times. 5. Finally you have the option to delete the plist i.e. deleting the preferences files. Doing this the application changes all the settings to default hence solving the issue if it was due to any changes made.

When there is no text in the Mail If it happens that you opened a mail and you are sure that there should be some text written there but all you can see is a blank screen. I am mentioning two reasons, either should work: (A) Launch Entourage and go to Preferences. (B) Come on General Tab and under Security put a check on "Display complex HTML in messages". Hopefully this should fix this issue. Otherwise: Your internet preferences file could be correpted, to fix this, try following steps: (A) Go to HD and select the ID of the user. (B) Enter its Library and open Preferences. (C) Drag the plist file (com.apple.internetconfig.plist) on the desktop. (D) Now launch Entourage and this should fix the issue. If it is fixed then you can delete the plist file.