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Showing posts from October, 2013

Troubleshooting: Reply / Forward Button not Responding in Outlook 2011

When you click new message, reply, or forward in Outlook for Mac 2011, nothing happens. Following is the recommended solution from Microsoft. Not all of them will work for you, in my case I had to go all the way to step #5 to make it work and I did not follow step #3 i.e. to validate fonts.  Step 1: Reinstall Safari  To reinstall Safari, contact Apple support:  https://www.apple.com/support/contact/ Safari is a browser installed on your computer. If the browser is not working correctly, Outlook will not function. Therefore, you need to reinstall your browser. You can reinstall Safari browser on your own but if you for any reason can't, contact Apple support. To reinstall Safari, visit  Apple Safari  web site, enter your email address and click Download Now. Follow directions on your screen, then open .dmg file.    Step 2: Download and install the latest Apple software update Click the Apple menu, and then select  Software Update . The Software Update window will open and check for