Blog by an Apple Certified Tech


After Rebuild Entourage starts resending old mails

Working at a help desk we use to get this issue that sometimes after rebuilding database Entourage starts sending old mails (upto one year old) to the users added in the contact list.
Though it took really long time but finally we reached to the conclusion, "The reason is not that rebuild is unsuccessful but it is due to the duplicate identity that is created while creating the database." This duplicate identity is selected in the place of main identity in Entourage and all you need to do is just change it to the default original identity what it should be and it will stop sending the mails.

1 Comment:

Anonymous said...

Is it so? I had been wondering why this happens sometimes and I use to reconfigure the account. Ill see next time and tell you if it works.