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ENTOURAGE TROUBLESHOOTING: CRASHES WHILE LAUNCHING - IV

Entourage crashing due to corrupt database

In this case we need to rebuild database of Entourage.

SHORTCUT TO LAUNCH REBUILD DATABASE:
Hold the Option key while launching Entourage.
a. The other option to rebuild the database is to first close all the Microsoft applications.
b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
d. Select Rebuild Database & click on Continue.
e. If there is any MS office program running, it will give you a prompt to close it down.
f. Once the rebuild process is complete, click on Done.
g. Entourage will bring you back to the same window, this time click on Quit.

Once this process is complete relaunch Entourage. For the very first time your Entourage might take long time depending on the size of your folders and database.
Other reasons could be Fonts, Schedules, Duplicate daemons.

2 Comments:

Anonymous said...

This fixed ,y issue tho it tuk 2 attempts.
Thanks

Brown Wise said...

But due to limited functionality of Database utility, in some cases it fails to repair Entourage database file. In such situation you can try a third party Entourage repair tool such as Stellar Phoenix Entourage repair software.The tool repairs Entourage database very easily and allows the users to access all the objects, such as e-mail messages, task contacts, meeting request, attachments, calendar-entries, and more.