Blog by an Apple Certified Tech

UNABLE TO PRINT: SOLVE USING PRINTING QUEUE

How to check the Printing Queue

If the printer is not working, the very first thing that needs to be checked is if the printer is stopped.
1. On the dock, click the printer icon to open it.
or
2. Go to Apple menu, choose System Preferences and then click Print & Fax.
3. On this window, click the Printing tab & then Print Queue and try to find out if any error message is there that says “Jobs Stopped”.
4. If you find any, then click on Resume or Start Jobs from the printer's menu.

This is the simplest and initial step that you need to start from in troubleshooting.

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