Blog by an Apple Certified Tech

UNABLE TO FIND PRINTERS AFTER INSTALLING 10.6

How to get printers back to work after installing Snow Leopard

Some of my users after installing Snow Leopard, have complained that the printers are missing from the list. Some of them found that their printer is not functioning properly, if there is any left. According to Cnet review, "Changes in the printing system between Leopard and Snow Leopard may have the operating system reset the printing system upon updating, which will remove all printer devices, so the printers need to be added again". In order to fix this, you need to follow the steps mentioned here by Apple on http://support.apple.com/kb/HT3771.
If you want you can check if your printer is listed in supported printers, insert the Snow Leopard DVD and launch the "Optional Installs" package in the "Optional Installs" folder. Agree to the license and then check the "All Available Printers" option in the "Printer Support" category.

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